At Crystal Boost Corp, customer satisfaction is our top priority. Please review our Refund and Returns Policy below to understand the process for returning products and obtaining refunds.
Products are eligible for return within 30 days of receipt if they are unused, in their original packaging, and in resalable condition.
If you receive a defective or damaged item, contact us immediately within 48 hours of delivery for a resolution.
To initiate a return, contact us at support@crystalboostcorp.store or +1 912 820 2722 with your order details and reason for return.
Returns must be authorized by our customer service team before shipping the item back. Unauthorized returns may not be accepted.
Customers are responsible for return shipping costs unless the product is defective or incorrect. We recommend using a trackable shipping method.
Returned items will be inspected upon receipt. Refunds are processed after verification that the product meets our return criteria.
Refunds will be issued within 7-10 business days after receiving and inspecting the returned item.
Refunds will be issued to the original payment method used during purchase. If payment was made via credit card, the refund will be credited to that card.
Certain products, such as customized items or final sale products, are non-returnable. These will be clearly indicated at purchase.
If you wish to exchange an item, contact us for availability. Exchanges are subject to product availability and return policies.
If you receive the wrong item, notify us within 48 hours. We will arrange for the correct product to be shipped and handle return shipping costs.
Orders can be canceled within 24 hours of purchase. After that, cancellations are subject to product processing and shipping.
A restocking fee may apply for certain returns, especially for opened or used products. Details will be provided during return authorization.
We reserve the right to deny refunds if the returned items do not meet our criteria or are not returned within the specified time frame.
For all refund, return, or exchange inquiries, contact us at:
Your satisfaction is important to us. We aim to process all returns and refunds efficiently to ensure a positive shopping experience.
At Crystal Boost, discover stylish, energy-efficient wall lighting crafted for durability and modern appeal. We’re committed to quality and providing a seamless shopping experience to enhance your home’s ambiance.
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